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OneCourt & the
Milwaukee Bucks

OneCourt has teamed up with Ticketmaster and the Milwaukee Bucks to make our haptic displays available to fans at every home game for the 2025-26 regular season!

Starting in October, 5 OneCourt devices are available at Fiserv Forum at no additional cost to fans. Upon arrival, fans can pick up a device from Guest Services.

*Note: All times listed on the calendar are in CT, the venue’s local time zone. Devices are available on a first-come-first-serve basis. Up to three devices can be reserved per game, and the remaining two devices will be available upon request on game day.

Bucks Home Game Schedule

Join us at Fiserv Forum

Step 1: Fill out the Reservation Form to reserve a device

  • Form coming soon!

Step 2: Purchase your game tickets and review our “Know Before You Go” section below

Step 3: Upon arrival, pick-up your device from the Guest Services Office

Step 4: Plug in the headphones, listen to the prompts, and experience the game through touch!

Step 5: Share your experience with us - we’d love to hear your feedback!

Know Before You Go

We recommend all fans review these quick tips before arriving at Fiserv Forum to ensure you’re ready for your first OneCourt experience!

Game Day Details

  • ENTRANCES AT FISERV FORUM:

    Doors typically open 60 minutes before tip-off. There are four main entrances to Fiserv Forum:

    1. Atrium: Located on the east side of the building, next to the Plaza

    2. Sybridge: Connects the Main Concourse (by Section 113) to the third level of the 5th St. Parking Structure off West McKinley Ave

    3. Johnson Controls Entrance:  Located at the northwest corner of the building near Section 112, at the intersection of North 6th Street and West Juneau Ave

    4. BMO Entrance: Located at the northeast corner of the building, at the intersection of Juneau Ave and Vel R. Phillips Ave

      • This entrance is exclusive for premium ticket holders, guests needing ADA accommodation (along with their party), VIPs and special groups/individuals depending on the event

    PARKING:

    Fiserv Forum offers three main options for parking: the 5th Street Parking Structure, the Highland Structure, and reserving a spot close to the arena through SpotHero. It’s recommended to purchase parking in advance.

    Click here to purchase parking for 5th Street Parking Structure.

    Click here to purchase parking for the Highland Structure.

    Click here to purchase parking for Spothero.

    For more information on parking, directions, and additional parking options, click here to visit Fiserv Forum’s Directions and Parking page.

    PUBLIC TRANSPORTATION:

    The Milwaukee County Transit System has several bus routes that operate near the Fiserv Forum. Routes 19, 33, and 80 all make stops within walking distance. Click here to download the Ride MCTS app to help fans plan their trip, buy a ticket, and track their bus.

    RIDESHARE AND DROP-OFF SERVICES:

    Lyft is the official ride share partner of the Milwaukee Bucks and Fiserv Forum. The risk share pickup and drop-off location is Juneau Avenue. 

    Juneau Avenue is open for passenger drop-off, including taxi drop-off, for most Bucks games. In the event Juneau Avenue is closed to vehicular traffic, passengers may be dropped off at the intersection of Vel R. Phillips Avenue and Highland Avenue.

  • Accessibility seating is available on all levels of Fiserv Forum. Accessibility seating platforms are located at the top of the following sections for Milwaukee Bucks games:

    Main Concourse: Sections 101, 103, 105, 108, 116, 117, 120

    Upper Concourse: Sections 201, 205, 211, 215, 222

    Accessible platforms are also located near the event floor at Sections 105 and 118. All suites and premium areas are accessible. Guests who require an accessible seat may purchase up to a total of three (3) companion seats in the same accessible row, if available.

    PURCHASING TICKETS FOR ACCESSIBLE SEATS:

    For purchasing online:

    1. Navigate to www.ticketmaster.com or www.bucks.com

    2. Click tickets

    3. Select the game you want to attend

    4. Hit the toggle “Show Accessible Tickets”

    For purchasing through the phone:

    Fiserv Forum Ticketmaster Box Office: (414) 227-0511
    Marquette Ticket Office: (414) 288-4668

    For purchasing in-person:

    Click here to find the Ticketmaster Box Office Hours on the Fiserv Forum website.

  • Guests with mobility limitations are encouraged to bring their own mobility devices to Fiserv Forum. Wheelchair service is available inside of the arena for guests needing transportation to and from their seats, and is available on a first-come, first-serve basis. Guests who need this service should alert a team member at the arena entry points or a Guest Service Representative near the seating bowl or visit Guest Services outside Section 109 and 212. 

    Wheelchair rental is not available. Fiserv Forum team members are not able to transport guests outside of the arena. 

  • Yes! The rental of OneCourt devices for Milwaukee Bucks games at Fiserv Forum is complimentary.

  • After entering Fiserv Forum on game day, guests with reservations may pick up the OneCourt device at the Guest Services desk on the Main Concourse at Section 120. Guests without a reservation may also request a OneCourt device at the Guest Services desk, if available.

    Guests who make an online reservation and fail to claim the device before the start of the game’s halftime may forfeit their reservation.

    Guests must leave a driver’s license or government-issued photo ID with the Guest Services team members to check out the device. The OneCourt device is stored in an easy-to-carry tote bag and includes a set of headphones and instructions.  Guests are welcome to bring their own headphones with a 3-millimeter audio jack.

    At the end of the game or when they’re ready to leave, guests should return the device and headphones in their tote bag to the Guest Services desk on the Main Concourse at Section 120.

  • Arena and Accessibility Information:

    Please visit the Fiserv Forum A-Z Guide A-Z Guide | Fiserv Forum for important arena and accessibility information.

    If you have any questions prior to your visit to Fiserv Forum, please contact the Milwaukee Bucks Guest Experience team at guestfeedback@bucks.com or (414) 227-0504.

Device Details

  • Our device uses haptic technology, or trackable vibrations, to relay key events and spatial positioning of the ball so you can feel the game-play with your fingertips! As the ball moves, you will feel vibrations across the surface of the device moving beneath your fingers to replicate the ball position in real time. Our device also generates short Audio Bites so you can plug in headphones directly into the device and listen while you feel the gameplay. 

    The device has a set of buttons that will be used to navigate the audio main menu and access features throughout the game. These buttons are located in the top left corner on the surface of the device and include: d-pad (up, down, left, and right arrows), up and down volume, and A / B buttons.

  • When you pick up the device from Guest Services, it will already be turned on (up means the device is ON). Once you navigate to your seat with the device, we recommend exploring the basketball interface alongside the tutorial. To access the audio main menu, follow these steps:

    • Plug in the headphones into the circular port.

    • To enter the main menu, press and hold any button.

    • Live game mode will start automatically. 

    • To access the main menu, use the left arrow

    • Toggle through the main menu items, live game mode and tutorials, using the up and down arrows.

    • Use the right arrow to select a main menu item.

    • If selecting tutorials, you can listen to all of the tutorials or skip through them with the up and down arrow. At any point, press the left arrow to return to the main menu. 

    • We recommend listening to the buttons and controls tutorial within the ‘tutorials’ main menu.

  • The device is free for fans to use in venues! After purchasing your ticket and reserving a device, fans can simply present a credit card or valid form of identification at the Answer Portal.

  • Troubleshooting steps:

    1. Ensure the device is on by checking the power switch on the bottom of the device. If the switch toggle is up, the device should be on. If the switch toggle is down, flip it up to turn it on.

    Note: if you try turning the device on and off again, it will take a few minutes to reboot.

    2. Check if there is a break in gameplay. Feel the center of the court, if you feel a dull pulse, then there is a break in gameplay. You can check the status of the game (score and time remaining) using the “A button”.

    3. If the device is still not working, take the device back to Guest Services you picked up the device from and they can either troubleshoot further or provide you a new one if available.

    • The OneCourt device is not waterproof. Please keep food and beverages away from the device.

    • Do not set the OneCourt device on the ground to prevent it from being stepped upon.

  • Contact our team via email at support@onecourt.io.