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OneCourt & the
Atlanta Hawks

OneCourt has teamed up with Ticketmaster and the Atlanta Hawks to make our tactile broadcasts available to fans at home games this season!

Starting in October, five OneCourt devices will be available at State Farm Arena at no additional cost to fans. Upon arrival, fans can pick-up a device from the Guest Relations Center.

Join us at State Farm Arena

Step 1: Reserve a device through the State Farm Arena website*

Step 2: Purchase your game tickets and review our “Know Before You Go” section below.

Step 3: Upon arrival, pick-up your device from Guest Services located across from section 121/122.

Step 4: Plug in the headphones, follow the prompts, and experience the game through touch!

Step 5: Share your experience with us - we’d love to hear your feedback!

Know Before You Go

We recommend all fans review these quick tips before arriving at State Farm Arena to ensure you’re ready for your first OneCourt experience!

Game Day Details

  • ENTRANCES AT STATE FARM ARENA:

    Doors open 60 minutes before tip-off. There are seven entrances to State Farm Arena.

    • Gate 1: located on Centennial Olympic Park Drive, east the Box Office. Please note this is currently not an ADA accessible gate due to current construction.

    • Gate 2: located on Centennial Olympic Park Drive by the Box Office

    • Gate 3: bridge located on Centennial Olympic Park Drive, accessible from The Center Deck (previously CNN Deck).

    • Gate 4: located by the MARTA station (MBS/GWCC/State Farm Arena)

    • Gate 5: located on State Farm Drive by the Diamond Deck

    • Gate 6: located on Andrew Young Blvd between State Farm Arena. Not open for Hawks games; open for select events

    • Gate 7: this is a CLEAR entrance located on Andrew Young International Blvd 

    ACCESSIBLE PARKING:

    State Farm Arena offers accessible parking in all of their parking decks. Spots are available on a first-come, first-serve basis. State Farm Arena operates the Ruby Lot, Diamond Deck, Sapphire Deck, and State Farm Drive. Click here to visit State Farm Arena’s Parking and Transportation page for more information.

    Click here to reserve your parking.

    PUBLIC TRANSPORTATION:

    State Farm Arena is conveniently located in the heart of downtown Atlanta. The arena provides convenient access to public transportation, with a MARTA stop located just feet away from the arena entrance. 

    RIDESHARE AND DROP-OFF SERVICES:

    The rideshare pickup zone is located next to the International Plaza and State Farm Dr, accessible from Andrew Young International Blvd.

    Open your rideshare app to request your ride. Head outside via gates 5 or 7 and follow the signs to the rideshare pickup location.

    Exit Gate 5:

    Go right onto State Farm Dr then left on Andrew Young International Blvd. 

    Exit Gate 7:

    Go left onto Andrew Young International Blvd towards State Farm Dr.

  • State Farm Arena has many accessible seating options available in all price ranges. Guests in need of accessible seats may purchase tickets online through Ticketmaster at www.ticketmaster.com or by calling (800) 745-3000. Tickets may also be purchased at the State Farm Arena Box Office on event day next to Gate 2 off of Centennial Olympic park Dr. The Box Office is only open on event days and will open one hour prior to the event’s scheduled door time. Click here to find the event’s door time on the event detail page.

    Guests who need accessible seating but purchases non-accessible tickets can exchange them at the State Farm Arena Box Office on the day of the event, subject to availability and any applicable surcharges. 

    Companion seats are available with the purchase of an accessible seat, within the public ticket limit set by the event. 

    For more information, please call (404) 878-3000.

  • Yes! Wheelchair escorts are available at Guest Service centers. 

  • Devices will be available for pick-up at the Guest Service Centers located across from section 121/122 in State Farm Arena. You can pick up a device and take it back to your seat. You will need to leave a driver’s license or government-issued photo ID card in order to check-out a device.

    At the end of the game, you will need to return the device to the Guest Services center. The device will be handed to you in a tote bag to carry the device around comfortably. Headphones will also be provided so you can navigate the audio main menu and listen to our generated Audio Bites throughout the game. You are welcome to bring your own headphones, as long as it has a 3 millimeter audio jack.

Device Details

  • Our device uses haptic technology, or trackable vibrations, to relay key events and spatial positioning of the ball so you can feel the game-play with your fingertips! As the ball moves, you will feel vibrations across the surface of the device moving beneath your fingers to replicate the ball position in real time. Our device also generates short Audio Bites so you can plug in headphones directly into the device and listen while you feel the gameplay. 

  • The device has a set of buttons that will be used to navigate the audio main menu and access features throughout the game. These buttons are located in the top left corner on the surface of the device and include: d-pad (up, down, left, and right arrows), up and down volume, and A / B buttons.

    When you pick up the device from Guest Services, it will already be turned on. Once you navigate to your seat with the device, plug in the provided headphones and follow the audio instructions. The device will begin in live game mode. At any time, to access the main menu, use the small circular button.

    • Toggle through the main menu items, live game mode and tutorials, using the up and down arrows.

    • Use the right arrow to select a main menu item.

    • If selecting tutorials, you can listen to all of the tutorials or skip through them with the up and down arrow. At any point, press the left arrow to return to the main menu. 

    • We recommend listening to the buttons and controls tutorial within the ‘tutorials’ main menu. 

  • The device is free for fans to use in venues! After purchasing your ticket, you can either reserve the device through the form above or pick it up first-come, first-serve at State Farm Arena by presenting your driver’s license or government-issued photo ID card at the Guest Services center.

  • Troubleshooting steps:

    1. Ensure the device is on by checking the power switch on the bottom of the device. If the switch toggle is up, the device should be on. If the switch toggle is down, flip it up to turn it on.

    Note: if you try turning the device on and off again, it will take a few minutes to reboot.

    2. Check if there is a break in gameplay. Feel the center of the court, if you feel a dull pulse, then there is a break in gameplay. You can check the status of the game (score and time remaining) using the “A button”.

    3. If the device is still not working, take the device back to Guest Services you picked up the device from and they can either troubleshoot further or provide you a new one if available.

  • No, the device is not waterproof, drink-proof, or food-proof. Please keep food and beverages away from the device.

  • Contact our team via email at support@onecourt.io.